HostDrive Emergency Server Response System Please use this form when you are unable to contact us during regular business hours if you have an emergency only. Thank you. email:Name: Name or IP: I am having problems reaching my server can’t ping can’t telnet can’t connect to web server other problem connecting experencing packet loss Briefly describe the nature of your problem: (Traceroute data is often helpful) Reboot Web Server. If possible, your server will be shutdown normally. If you’d like us to login to the server to try to reboot it, please enter a username and password with admin access (such as root or Administrator): username: password: Please enter the code below By submitting this request I understand that I may be billed for services provided.