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Thursday, April 24th, 2014 US CST _ My Account | About | Contact | Tour | FAQ | News | Bookmark and Share

Web Hosting FAQ

Q. What Kind of computers do you use for web servers?
A. We currently employ a wide array of dual processor based Quad Core Linux Servers running cPanel Control Panel and WHM. We custom build each server ourselves to ensure the highest quality.

Q. How reliable are your servers?
A. We do not have major downtime on a regular basis, and very rarely have any outages during prime-time. We have very experienced Mac and Linux webmasters managing our servers, and we use server monitoring tools such as PageSentry monitoring and paging system and MRTG, in combination with auto-reboot devices to ensure the highest possible uptime. Maintenance if necessary is only done in off peak hours. On call technicians are always on call 24/7 for any after hours emergency.

Q. How can I setup POP/IMAP eMail accounts for everyone in my company?
A. You have complete control over your email accounts and every aspect of  your account using from within cPanel.

Q. Do you provide statistics?
A. Yes. Your web site logs can be parsed and viewed using your cPanel and Analog, Webalizer, Awstats, etc.

Q. How long does it take to setup an account?
A. Your account itself is usually ready same day.

Q. Do we take credit cards?
A. Of course, Visa, MaterCard, Discover & American Express are accepted. We also accept Paypal.

Q. Do you offer Secure servers for Credit Card Authorization?
A. Yes, we offer SSL certificates, and can also offer you a secure site using one of our certificates for small fee.

Q. What Internet backbones do you use?
A. Our network infrastructure consists of multiple Fiber & GiGE connections to the Internet Backbone. We are directly connected to several Tier One Backbone Providers; Time Warner, AT&T & COGENT. Our network is powered by series Cisco Routers running the BGP4(Border Gateway Protocol) for redundancy.

Q. How fast is are your Internet connections?
A. We currently have several fiber connections to our providers. We continually monitor & and upgrade our network to handle increasing traffic. Our entire network is load balanced and redundant to ensure the shortest possible route. A current real time Aggregate Traffic example can be seen here.

Q. Where are you located?
A. We are located at 401 Host Drive Lake Geneva, Wisconsin, 53147. (60 miles North of Chicago. and 35 miles South of Milwaukee.) We are in the South East Business Park  just south of beautiful down town Lake Geneva.

Q. How long have you been in business?
A. We have been in been in business for over 16 years. (Since 1997)

Q. How can I contact you?
A. The best way to contact us is through eMail.

 

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